Facilities Contract Manager, Sea - Sydney, Australia - WeWork

WeWork

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Facilities Contracts Manager will play a vital role in assisting the Building Operations Director & Facilities Operations Managers in the provision of high quality effective facilities management.

There will also be a strategic side to this where we need to look at break rates, costs and performance to assess what services/contractors are required to reduce break rates.

You will have an opportunity to work closely with procurement to ensure where possible, that MSAs are in place and all annual purchase orders are processed on time, as and when required to support the FOMs.

Thrives in a fast paced environment; is ready to create and seize opportunities
Focuses on We and not me; develops collaborative, inclusive relationships
Thinks actionfirst and efficient; gets things done without waiting for direction
Is trusted by the team to deliver quality, timely work
Takes ownership and follows through on commitments
Makes effective, timely decisions even with limited information or when under pressure
Continuously evaluates the impact of decisions and changes course when vital

Responsibilities include but are not limited to:

Accountable for managing, monitoring and reporting on vendor performance
Predominately based around service contracts
You will be required to attend monthly/quarterly meetings with the chosen service provider, to review performance vs SLAs & KPIs.
Lead and review Food & Beverage and Office Supply orders and trends for each site. Take an analytical approach and work with the Community team to ensure the accurate stock levels are ordered each month and no waste.
Lead the team's finance processes with ensuring Purchase Requisitions and Orders are raised in a timely manner. Work closely with the Shared Services team to ensure all invoices are processed accurately and be point of contact for vendor payment queries.
You will ensure where there are gaps, the vendor is held accountable and follow up on actions tracked
Work closely with the OD on the strategy and review all current systems and processes are fit for purpose and the future. This will include how we are currently saving all documentation, auditing, creating new procedures / policies and identifying future systems that can aid the department and expansion
To ensure all legal and statutory requirements are met
Take full accountability for all costs associated with the service contracts, ensuring monthly there is a report highlighting any risks and forecasting future over spend
Each year you will be responsible for preparing the service contract budgets and submitting the estate costs based on future expansion

Key Result Areas

Create and deliver strategic sourcing solution for the Building Operations team including FM and Cleaning vendor partners as well Consumables and OE suppliers
Maintain supplier and vendor performance of quality and cost across the portfolio
Maintain vendor SLA's and KPI's
Drive OPEX Budget for variable costs
Implement WeWork Impact initiatives through our vendor partners

Experience and Requirements:

5+ years vendor management experience or equivalent
Budgeting and Cost tracking experience
Knowledge of local Asia Pacific procurement and vendor management practices
Working knowledge of MS Office, Google Suite, Service Cloud, Workday and Negotiatus
Analytical in your approach with multiple data points
Exceptional communication skills
Exemplary customer services skills
Well organised, efficient and proactive
Previous coordination & administrative experience
Report writing skills
Demonstrable ability to understand and improve existing processes and procedures