Technology Officer - Brisbane, Australia - Justice and Attorney-General
Description
Administer systems and technologies, including user and security management, device management and software configuration.- Provide a responsive and effective approach to troubleshooting and testing processes and contribute to the resolution of technical problems.
- Deliver IT services in adherence with relevant policies and procedures, ensuring compliance with security and quality assurance requirements and with a strong focus on industry best practices.
- Use clear and effective communication skills to investigate issues and provide high quality advice and effective resolutions to staff.
- Create and maintain relevant documentation to support ICT systems and processes.
- Analyse business processes of legal and administrative teams and advise to the Manager areas that ICT could assist to improve and innovate services.
- Provide guidance and assistance to the Team in the delivery of operational support and/or project outcomes.
- Liaise and negotiate with stakeholders, including DJAG IT Services and other technology suppliers.
- Assist with management and delivery of ICT projects and managed activities, providing progress updates as required.
- Contribute to a highly performing team, including the development of standards and procedures, knowledge sharing, collaborating with others, and encouraging team development activities.
- Identify new and continuous improvement opportunities that support Crown Law's values and contribute to business objectives.
- Demonstrate commitment to selfdevelopment and participate in professional development activities.
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