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Account Lead - Melbourne, Australia - TotallyAwesome

TotallyAwesome

Verified Company

Melbourne, Australia

1 month ago

Posted by:

Olivia Brown

beBee Recruiter

Description

WHO ARE WE
TotallyAwesome is a contextual-first marketing and media platform that captures people's attention without the use of personal data. We multiply advertising effectiveness by connecting brands with their high value audience in hyper-relevant contexts.

TotallyAwesome combines the best of AI, human moderation, proprietary research & psychological expertise to achieve contextual effectiveness and provide ad delivery to the right audience at the right time with the right content.

Our multi-channel contextual solutions enable brands to reach more than 600 million monthly active users in APAC across Apps & Sites, YouTube, Gaming & Influencers.

Our headquarter is based in Singapore, with offices in Australia, Indonesia, Japan, Korea, Philippines and Vietnam.

JOB RESPONSIBILITIES

Overview:

We are seeking a motivated individual with sharp attention to detail and ambition for growth within the kids' media space.

The Account Lead works in lockstep with the Sales Director and is responsible for overseeing campaign delivery, project management and ensuring client happiness.

How will YOU contribute to the Team?

Project Management / Campaign Management

Collaborate with Ad Operations, Publisher and Production Teams to ensure campaign delivery.
Analyse campaign success metrics based on client needs and brief, and work with the Sales team to understand if there's an opportunity to upsell or optimise spend to maximise ROI.
Ownership of client communications for timelines and delivery of assets post campaign confirmation to drive client satisfaction and account retention.
Projectmanage the client portfolio: coordinating with internal departments across our teams in the APAC region.
Lead the ANZ account management team as a point of escalation and support for team members
Address client queries effectively and in a timely manner.
Prepare end of campaign reports and provide actionable insights and learnings for future campaigns.
Analyze digital campaigns success and recommend ways to optimise future campaigns.
Collaborate with the Regional Account Director and the rest of the Account Management team to drive projects that develop TotallyAwesome's media offering. These include testing programmes and automation initiatives.
Work with the Regional Account Director to analyse and optimise campaign processes and ways of working to improve efficiency and accuracy of campaign delivery and increase team and client satisfaction.

Supporting Tasks

Ownership of administrative processes consistently and constantly look for ways to streamline and automate.
As a Leader of a small team, you will be responsible for supervising, managing and motivating your team members.
Assist on tasks assigned by internal stakeholders.

DESIRED SKILLS AND EXPERIENCE

Do YOU have what it takes to succeed?

You're a selfstarter; you can clearly demonstrate your ability to get things done without direct supervision and understand what it means to deliver excellence to clients.
You have 5+ years Advertising/ Marketing/ Media experience including strategy, creative, planning, execution, project management and reporting is desired.
You have an unstoppable ability to develop and maintain key relationships with clients they should be your biggest fans
You're insanely wellorganised with excellent communication and stakeholder management skills and a high level of attention to detail.
You have highly developed project management skills and are able to work with multiple deadlines.
You are able to work with different teams across multiple geographic regions and timezones.
You have excellent People Management skills as well as experience in developing people.
You're extremely driven to learn and succeed in the Digital Media industry.
You think logically, even under pressure, and come up with innovative solutions to problems.
You're analytical and have a great head for numbers.
Excellent written and spoken English.

OUR ETIQUETTE

At TotallyAwesome, we work together to give everyone the power to share their story, explore what they love, and connect with one another in the process.

In our culture, we live by the following values: