Function & Events Manager - Leumeah, Australia - Wests Group Macarthur

Olivia Brown

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Olivia Brown

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Description

Wests Group Macarthur has a unique opportunity for an experienced Function & Events Manager to drive optimum performance commercially and financially across our venues into the next phase of growth. Currently the group has 8 event spaces across 3 venues and can host events from , in our recently renovated spaces. This is an amazing opportunity to showcase our award-winning wedding venue 'Camden Lakeside' with a beautifully landscaped golf course and surrounding gardens.


About the role


Working alongside a supportive management team, we are seeking a highly motivated professional Function & Events Manager to revolutionise the way we coordinate and execute functions, conferences, and events.

This is a varied role that will have you promoting our event brand, generating sales, and overseeing all functions and events.

This is a hands-on role for an inspiring leader with initiative and passion for delivery of excellence in everything that they do.

As the Function & Events Manager, you will be required to work in partnership with the Group Executive Chef and Catering Services Manager, Supervisors and Managers to create a memorable experience for our valued clients and often delivering multiple events on a daily basis.


Key responsibilities of this role include:

  • Management of end-to-end function and events across the Wests Group
  • Develop an effective function and event sales strategy to drive sales to maximise revenue for function and events profitability, driving new and existing business
  • Lead, mentor and develop function & event team members to deliver consistent and professional service
  • Conduct site inspections and prepare event proposals to meet the needs of our clients
  • Ensure exceptional customer service from the initial contact with the client until the post follow up communication
  • Enhance the current event model and function packages
  • Assist with function menu development
  • Prepare event contracts, agreements, event sheets and roster schedules
  • Implement and maintain all function and event standards and procedures
  • Instill customer focused and performance driven culture among the function & events team
  • Manage event invoicing, payments, budgets, and reporting
  • Work collaboratively with business units to lead and champion operational improvements
  • Minimum 3 years' experience in a multivenue role with excellent competency in securing, planning, and delivering high calibre events across all levels
  • Strong ability to manage client expectations from the start to finish of events and beyond
  • Highly motivated to seek out new business and increase business profitability
  • Solution focused, innovative and creative thinker with strong influencing and negotiation skills
  • Sound financial understanding of events, including budgeting and revenue forecasting, invoicing and monthly reporting
  • Build, maintain and develop strong relationships with internal and external stakeholders
  • Demonstrate drive, dedication, and total commitment into making this position your own
  • Have great vision, knowledge and passion for the food and beverage industry
  • Extensive knowledge of food and beverage service procedures
  • Resilient and flexible to be able to work under demanding circumstances
  • Excellent time management, organisational skills and have attention to detail
  • The ability to manage and schedule your team for function planning, setups, and service
  • Current RSA and RCG certifications
  • Experience with EventPro or similar events software
  • Event Management qualifications would be highly regarded
  • An ability to work weekends, public holidays and varied shifts as per operational requirements of the department
  • Full drivers' licence and use of own car

If you have a passion for service and people
and you're interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, then this role is for you
No recruitment agencies, please.

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