Cloud Support Associate Apprentice - Sydney, Australia - Amazon Web Services Australia Pty Ltd

Amazon Web Services Australia Pty Ltd

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

High school diploma or equivalent

The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud.

A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both - a qualification and a career.

Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges.

They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features.

Cloud Support Associate Apprenticeship Program:

The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills.

Training is broken into two main pieces:
instructor-led and on-the-job training.

The instructorled training (ILT) is projected to start in July 2024 and consists of 2 days a week of training in a virtual classroom environment delivered by Swinburne University. This will result in a recognized Diploma in Applied Cloud Technologies.
Alongside the ILT, apprentices will proceed to onthejob training (OJT) at AWS. This will be delivered in person format with teams based across Sydney, Brisbane and Melbourne.

If accepted, apprentices will be provided both formalized IT training by Swinburne University (2 days a week) and paid on the job training and experience (3 days a week) at AWS.

This is a 24-month program leading to a Diploma in Applied Cloud Technologies and an opportunity to join AWS' as a permanent employee as part of a world class technical team.

Key job responsibilities

Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.
Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.
Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.
Maintain responsibility for systems functionality, performance, and configurations issues.
You regularly contribute to the creation and improvement of all support documentation.
You operate with limited guidance from management and aggressively drive issues to resolution.

Brisbane, QLD, AUS | Melbourne, VIC, AUS | Sydney, NSW, AUS

Familiarity with Cloud computing concepts

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.

We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.