Investigation Support Officer - Brisbane, Australia - Bank of Queensland

Bank of Queensland

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About the Role

As the Investigation Support Officer the primary purpose of this position is to action formal information and document requests from State and Federal law enforcement and Government bodies to ensure compliance with relevant legislation.

Within the role, there are a number of key accountabilities including:

Information and Document Requests

Action and complete document requests, Police Name Checks, Court Orders, Notices, Warrants and Subpoenas in a timely, efficient, and accurate manner.
Liaise with law enforcement, Regulators, government bodies, solicitors and Courts regarding document and information requests.
Consult with Group Legal in the conduct of the above as required.
Liaise with all areas of the BOQ Group in the conduct of the above as required to identify and locate relevant records.
Prepare witness statements, affidavits and evidence certificates regarding information and document requests and provision as required.
Attend court hearings and provide evidence on behalf of the Bank as required; and
Assist in identifying and referring matters relating to money laundering and terrorism financing to the AML Investigation team in accordance with regulatory and Bank guidelines.

Stakeholder Engagement

Develop and maintain productive working relationships with key internal and external stakeholders requestors, including Law Enforcement and Regulatory agencies, Court Officers, Group Legal and Banking Operations.

Reporting

Maintain accurate, comprehensive, and timely records of all cases in line with Bank policy, procedure and regulatory expectations.

Other

Assist the Senior Manager and Manager Investigations to undertake projects or other tasks as required in a timely and efficient manner.
Assist with the creation of a Fraud awareness culture across the Bank

About you

Qualifications:

Any qualification relating to fraud, investigations or regulatory compliance would be an advantage however not essential
Any basic legal training or education
A Commissioner of Declarations or Justice of Peace Qualification is desirable.

Experience:

Previous banking or regulatory experience is highly desirable
Any previous experience handling or preparing legal documentation

Skills & Knowledge:

Strong organisational, prioritisation and time management skills with the ability to meet deadlines and achieve objectives.
An understanding of the banking codes of practice and other relevant legislation including the Privacy Act and the various State's Criminal Codes is beneficial
Sound knowledge of bank products, processes and procedures, including both front and backoffice operations is desirable.
Welldeveloped communication and interpersonal skills.
Ability to liaise with and forge strong working relationships with internal and external stakeholders of many different levels and professions
Proficiency in Microsoft Office suite and ability to rapidly acquire proficiency across various internal systems.

Personal attributes

Ability to demonstrate discretion with highly confidential information
Ability to work in a role with high volume.
Analytical skills, diligence and attention to detail.
Team player who can work collaboratively with others.
Proven strong time management skills and ability to meet tight deadlines

About Us

BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees.

Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference.

Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

Our Benefits

Flexible working arrangements
Discounted financial products
Salary sacrificing options
Paid parental leave with no minimum
Paid volunteer days
Purchase annual leave
Discounted private health insurance plan
Employee Assistance Program (EAP)
5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career
BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

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