Service Designer - Canberra, Australia - Paxus Australia Pty Ltd
Description
Posted 21 March 202- SalaryPaxus Pays Weekly- LocationCanberra
- Job type Contract
- DisciplineIT General
- ReferenceBBBH260778_
Job description:
- Contract till June, with 12 month extension option
- Australian Citizens, with ability to obtain a Baseline clearance
- Canberra CBD
About the Role
The Service Designer will work in a multidisciplinary team with business analysts, architects and business representatives, analysing the business by balancing user and business perspectives for the Program.
This work is critical to the overall success of the Program and will support and influence key outcomes for this large Federal Government Agency.
- Deliver and design appropriate service design artefacts and communication material as required
- Plan and document user interviews, eliciting both high level and detailed business problems and analysing root causes
Requirements:
- Two plus years' experience as a UX Designer, Business Analyst, Service Designer or experience in Design/Strategy/Research
- Proven ability to plan, facilitate and document user interviews to elicit highlevel and detailed business problems and analysing root causes
- Demonstrated experience in the development and implementation of strategic service design
- Experience in taking the viewpoint of the user and analysing and improving a user's experience or user's journey when interacting with services
Applicants must be Australian Citizens
Ref #260778
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