Implementation Consultant - Sydney, Australia - Charterhouse
Description
Payment:
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Software implementation & integration:
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Growing company
A role within the Payments team with responsibility across a range of areas to support the business and both internal and external stakeholders.
RESPONSIBILITIES:
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Manage software implementations and integration partners
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Present integration options, benefits and solutions
:
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Subject matter expert for integrations and major software enhancements
:
- Represent partner interests and coordinate solutions.
- Provide product support to internal teams for new enhancements and functionality options.
- Create technical stories as required including input into UX and required functionality
- Assist with partner briefings, design, roll out and support of integration solutions, working with various external partners and internal IT teams.
- Oversee system configurations settings, web snippets, options and comms templates.
- Draft and update technical integration documentation
WORKING RELATIONSHIPS
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Internal:
works with the IT, sales, marketing, operations, customer support and other teams to contribute to the successful onboarding and operation of clients and partners.
-External:
engages and meets with clients and partners, particularly software integration partners.
EXPERIENCE
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Strong experience and understanding of technology, APIs and other integration technologies
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Implementation / integration experience:
- Ability to document, brief and demonstrate system usage and operational processes to stakeholders.
- Ability to understand the scope of, and undertake, user acceptance testing
- Ability to effectively communicate integration options and benefits to generate interest.
- Create and communication solutions with internal and external stakeholders.
- Operational and partner relationship skills.
- Exceptional solution and problemsolving abilities and experience.
- Desire to work in an agile team with an eagerness to learn and pitch in across multiple tasks
- Strong interpersonal skills, verbal and written communication skills.
**HOW TO APPLY
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