Claims Consultant - Traralgon, Australia - Dfp Recruitment

Description

Contribute to a small team assisting in processing insurance claims, offer superior customer service and liaising with a variety of stakeholders.

The Role
Join our client in the automotive industry, providing superior customer service to policy holders, agents and mechanics.
Enjoy the variety of claims including car, motorbike and caravan.
This role incorporates manual processing of claims, customer contact and administrative duties.
This role is standard full-time hours of 8.30am to 5pm, Monday to Friday.
Key Duties
Raising and processing of claims
Answering inbound and outbound enquiries from a variety of internal and external stakeholders
Processing of transfers
Dispute processing and handling
Records maintenance
Work as a team during peak periods to maintain fast processing timesWhat is on offer
Full onsite training with continued support
Access post probation to the companies Reward and Recognition Program
Fun team environment with perks such as confectionerysupplies
Additional gifted day of leave on your birthday
About you
Prior contact centre experience
Experience and proficiency in administrative tasks
Commitment to providing excellent customer service
Exceptional computer literacy and software adaptability

Great time management and problem-solving skillsAPPLY NOWor call Janelle at DFP Recruitment Gippslandon DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.

If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via or and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

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