Client Advisor - Burwood East, Australia - Kieser Australia

Kieser Australia Burwood East, Australia

Found in: Talent AU C2 - 6 days ago

Part time

Description

Company Description

Kieser is an integrated Physiotherapy, Rehabilitation, Strength & Conditioning Clinic with a team of Physiotherapists, Exercise Physiologists and Exercise Scientists.

Accelerate your career in customer service and healthcare by joining the Kieser team as their new Client Advisor. This is a concierge customer service role suitable for someone who is bubbly, confident and has prior customer service experience.

Job Description

Client Advisors are Kieser's concierge service. We're energetic, positive, friendly and outgoing people with exceptional customer service, sales and communication skills. We have an A+ attitude, an eye for detail and are the go-to person to answer questions and solve problems for our clients and colleagues.

As a Client Advisor you will:

Welcome every client with enthusiasm and care
Deliver outstanding client experiences
Coordinate appointments / manage clinic diary
Process client payments (EFT, HiCaps, online payments)
Promote Kieser's services
Provide administrative support to our team and the clinic
Host our clients like they're your favourite dinner guests

We are looking for someone who thrives working in a busy, client-facing environment. This role is ideal for someone looking to join a high-performing team, that is interested in healthcare and living an active lifestyle.

Qualifications

Essential: Year 12 graduate
Essential: Experience using software systems and computers
Preferred: Experience processing card payments & cash handling
Preferred: 1+ year experience in customer service, hosting or reception
Preferred: Experience in medical, allied health or front of house hospitality environments

Additional Information

Client Advisor shift timesin clinic are between between Mon-Fri 7am – 8pm and Saturdays 8-1pm
Salary is aligned to tiers in the Health Professionals and Support Services Award 2020 – position begins at Level 3
Kieser is an inclusive workplace and we encourage people from all backgrounds to apply

Benefits:

Induction training conducted in clinic and at our Head Office training facility
Access to our state-of-the-art strength and conditioning facility without charge + concessional fees for family members on both physio/EP and memberships
Ongoing training and development
Brilliant career pathways within the Kieser network
Kieser Wellbeing Program
1 day of Kieser recharge leave and a half day of birthday leave (In addition to your annual and personal leave)
$1500 PD allowance for contracted team members

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