Expressions of Interest - Sydney, Australia - Reejig

Reejig

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Company Description

Imagine a world where Monday blues are a thing of the past. Where redundancies provide real opportunities to pivot. And where everyone can shape a career meaningful to them.

At Reejig, we think everyone deserves to fulfil their career potential.

Our AI helps companies adapt and grow, making it easy for HR teams to see their entire talent ecosystem, identify skill gaps and build careers.

At Reejig, we are committed to creating a world with
Zero Wasted Potential.

Our Mission

A world with zero wasted potential is where every individual has access to a meaningful career; where every business can be taken to new heights because we are able to unlock the skills and potential of our people; where society has confidence in a working world in which everyone has access to fair and equal opportunity.

This is what we stand for.

_ Please note, that this position is fully remote & can be located anywhere within Australia._

Job Description:

This position will report into the Head of Customer Success - ANZ

As part of your role in Zero Wasted Potential you will:

Become a Trusted Advisor, to help drive usage, retention and expansion with Reejig's enterprise, strategic customers.
Liaise between the gotomarket and internal Reejig teams to drive successful outcomes.
Build strong relationships with key stakeholders and users across your customers.
Develop Customer Success Plans for your customers to report and measure against executed strategies for visibility and decision making.
Uncover and drive opportunities across your customers related business units to achieve growth.
Develop strategic plans to mitigate churn within your portfolio.
Communicate and collaborate cross functionally with presales, sales and implementation to align and address gaps.
Drive transparency on current state across the business for your assigned accounts.

Qualifications:

- be successful in the role you will have

3+ years of experience in a related SaaS customer success, professional services, renewal or account management capacity.
3+ years extensive customerfacing experience managing successful and proven outcomes.
Proven customer success professional with strong ability to articulate vision, strategy, and plans.
Worked in a matrix environment to drive the achievement of adoption, retention and upsell objectives.
The ability to interact and influence outcomes across all levels from individual users to Executive Sponsors.
Demonstrated ability to manage customers at scale.

-
SaaS Experience
:

A team centric mindset, self motivation, a goal oriented approach and be highly collaborative.
Knowledge of
applicant tracking systems, recruitment management systems or vendor management systems at an Enterprise level (this would be highly favourable)

Additional Information

What's in it for you?

An opportunity to be your best self, part of our purpose led organisation changing the world and the lives of thousands of people.
A full remote working environment from home
Being part of an amazing team where our purpose of #zerowastedpotential is lived every day
Inclusive, fun, team focused environment with great balance for personal and family life
Generous compensation and access to Reejig's Employee Share Scheme