Support Coordinator - Toowoomba City, Australia - ActsCare Ltd.

Description

The Support Coordinators duties include:

• Understanding the participants NDIS plan, goals and objectives.
• Meeting with and engaging the participant to develop and refine their goals.
• Engaging participants informal support networks to build and strengthen them.
• Engaging and coordinating service providers on behalf of participants and linking them to these service providers.

- assisting to implement the participants plan and increasing their capacity to manage/direct their own supports.

• Assessing and selecting a number of mainstream, community, informal and provider options to increase the participants opportunities to explore and connect with their community and alternative support options.
• Maximising the value for money they receive from their supports by negotiating services and prices.
• Developing service agreements and create service bookings with preferred providers.
• Arranging for any assessments required to determine the nature and type of funding required (e.g. assessment to determine the type of complex home modifications required).
• Coaching to assist in independent accessing and use of the NDIS participant portal.
• Preparing and submitting all reports required by the NDIS.
• Identifying any needs or errors in NDIS plans and accordingly request appropriate NDIS reviews.
• Provide connection and coordination and support participants to both establish new services under NDIS and transition from old services to NDIS.
• Remain aware of and adhere to the conflict of interest policy for self, seeking advice from the Support Services Manager when required. Compliance.
• Comply with Acts Care Policies and Procedures as applicable to your role, ensuring staff are accountable to the same standard.
• Remain compliant with all mandatory training and participate in meetings and training as requested/required.
• Ensure the NDIS Practice Standards are met at all times and mandatory reporting is completed as identified or instructed.
• Keep accurate and complete records of your work activities in accordance with legislative requirements including department's records, information security, confidentiality and privacy policies

Salary:
$65, $80,000.00 per year


Benefits:

• Salary packaging

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Toowoomba City,

QLD:
Reliably commute or planning to relocate before starting work (required)


Experience:

Support Coordinators: 1 year (required)


Licence/Certification:

• Yellow and Blue Cards (required)
• Driver Licence (required)

Work Authorisation:

• Australia (required)