Operations Manager - Melbourne, Australia - Melbourne Recruitment Services Pty Ltd
Description
Immediate start l Full-time- Supportive work culture
- Attractive Salary
- Hudson Jones is a national based permanent recruitment agency that specialises in recruiting talent by matching skillsets, experience and culture to maintain sustainable, longterm employment._
OUR CLIENT
***Established in 2011, our client, operating nationally across Australia is a safety and customer satisfaction focused refrigeration transportation company that is seeking a PM Operations Manager to join to their growing team.
ABOUT THE ROLE
As an Operations Manager, it is your responsibility to navigate and coordinate the day-to-day operations of all staff, ensuring all safety policy and procedures are followed and all deadlines are met.
KEY RESPONSIBILITIES
- Coordinating Interstate pickups and deliveries in VIC, NSW & QLD
- Planning and managing driver hours to ensure practices abide by the National Heavy Vehicle Law (NHVL)
- Responding to all customer enquiries delivery incidents / issues, arrival times or late deliveries / pickups
- Ensuring drivers demonstrate safe work practices at all times
- Performance management
- Approval of timesheets
- General administration
- Customer service
- Mentorship of staff
MINIMUM REQUIREMENTS
- Experience within a similar leadership role
- Extensive knowledge in National Heavy Vehicle Law (NHVL)
- Drivers licence
- Able to work on a rotating Saturday
HIGHLY DESIRABLE
- Minimum 5 years experience in Operations
PERSONAL ATTRIBUTES
- Ability to work under pressure
- Conflict resolution
- Excellent listening skills
- Strong communication skills
- Positive attitude
- Adaptability
- We are an equal opportunity employer, all applicants welcome._
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