Customer Service Officer - Melbourne City Centre, Australia - William Angliss Institute

William Angliss Institute
William Angliss Institute
Verified Company
Melbourne City Centre, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Full-time and Ongoing Opportunity:

-
Commencing salary $54,091 per annum plus 10.5% superannuation and annual leave loading.**
About the role:This role contributes to the success of the Information Centre by providing high level front line services both in person and phone on admission, enrolment procedures, fee information and payments, progression, graduation and ad hoc administrative schedules and processes.


About you:

To be successful in this position you will need to have:

  • Previous experience in customer service, sales or frontline services roles
  • Ability to communicate effectively and work independently and/or collaboratively in a team.
  • Highly developed organisational and administrative skills and proficiency with a variety of software suites and databases including Microsoft Office (Word, Excel, and Outlook).
  • Ability to problem solve and troubleshoot issues as they arise.

Benefits:


  • Reward and Recognition Programs
  • Learning and Development Opportunities
  • Myki Commuter Club
  • Onsite Medical Centre
  • On Campus Café and Restaurant
  • Novated leasing
  • Employee Counselling Services

How to apply:

Please view the position description for further information about the duties and responsibilities required for the role.


Applications must include:


  • A current resume;
  • A separate document addressing each of the
    Key Selection Criteria located on page 5 of the position description
    .

Applications close: 19 July 2023 at 12pm.

Further information:


About us:

William Angliss Institute is Australia's largest specialist centre for foods, tourism, hospitality and events education and training.

The Institute operates locally and internationally, delivering short courses and VET in Schools through to Certificate, Diploma, Degree and Masters Programs across its Melbourne, Sydney, Singapore and off-shore campuses and local and off-shore workplaces.

The Institute prides itself on its passionate and dedicated people who reflect the organisation's values:

  • Personal Responsibility
  • Inspiration
  • Empowerment
  • Community
  • Expertise
  • The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged._
  • The Institute is fully committed to providing a safe, culturally appropriate, and inclusive service for all people, regardless of their ethnicity, faith, ability sexuality, socioeconomic status, gender identity or gender._
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