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    Digital Applications Specialist - Sydney, Australia - West Recruitment

    West Recruitment
    West Recruitment Sydney, Australia

    5 days ago

    Default job background
    Full time
    Description

    Complex & Exciting environment
    - A company that is focused on IT as an enabler
    - Onsite Parking

    Your new employer
    West Recruitment is partnering with an Australian infrastructure organisation who operate in a fast-moving and evolving industry who continue to grow and achieve impressive results. This business is on an exciting growth trajectory with more expansion-related projects underway - now is a great time to join this business.

    Your new role
    Working very closely with the team lead in a very close & collaborative team you will be responsible for:

    •Execute relevant Service Management processes to drive consistent service delivery for incidents, problems, change and requests related to Technology application platforms;

    •Participate in the development of the Digital & SaaS Applications strategy and roadmap;

    •Design and maintain sustainable, secure, reliable and high performing web solutions and services to meet business needs, considering integration with legacy services;

    •Manage the design of Digital & SaaS solutions in support of refreshes and/or upgrades or other system/application integrations with existing solutions;

    •Implement plans for the reliable operation of the key platforms, including disaster recovery and business continuity plans;

    •Manage and maintains timely and accurate system documentation including change requests, technical and user guides, software asset and configuration registers, problem and resolution knowledge bases and other technical documentation;

    •Plan the development of new requirements, features and functionality to meet business requirements;

    •Provide technical support and training for Digital applications including escalation and resolution to external service providers in line with service management and delivery standards; and

    •Liaise with managed support vendors & business stakeholders to lead the ongoing Support & DevOps pipeline for Digital Applications – such as ESRI, Squiz, Intranet & Internet Applications

    About you

    To be successful in this role you will need:
    - Strong experience as an ESRI Developer
    - Exposure to PEGA & Squiz is desirable
    - Be a "team player" and work well in a collaborative environment
    - Must live in Sydney or able to travel to Sydney 3 days a week

    If you believe that you would enjoy working in this environment and have the relevant skills then please apply or email Shane Hodgins

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