Didi Global Jobs in Australia

At DiDi Global Inc., our mission is to create better life experiences through mobility technology. · We strive to build safe, inclusive transportation ecosystems for cities of the future. · About The Role: · This CX Operations Sr Analyst will drive improvements in rider & driver ...

Senior Business Analyst Role Summary · The cross-functional marketplace team at DiDi Global Inc. supports the growth and competitiveness of their Australia business. This position involves driving core marketplace outcomes through pricing strategy, market intelligence, product ex ...

Job Title: Cx Operations Sr Analyst · Analyze large CX datasets to identify root causes of negative customer outcomes · Design and run A/B tests with Product and Regional Ops to validate fixes measuring results via metrics such as incident resolution time repeat complaint rate · ...

DiDi Global Inc. is looking for a detail-oriented and motivated intern to join our Safety team in Australia and New Zealand (ANZ). The role will ensure that our platform remains safe and compliant with local laws and regulations. · ...

Analyze large, multi-source CX datasets to identify root causes of negative customer outcomes and propose high-impact interventions that aim to improve Quality Of Service by defined percentage points or reduce complaint volume by specified monthly counts. · ...

Join our team and help shape the future of mobility As an Operations Analyst you'll dive deep into user behaviour support daily operations and turn insights into actions that directly impact our drivers and riders This is a hands-on user-focused bottom-up role where your ideas ca ...

We are building a cross-functional marketplace team to support the growth and long-term competitiveness of our Australia business. · We create customer value – We strive to always create valuable experiences for our users in everything we do. · We believe in integrity – Integrity ...

This is a new role within the marketing team that reports into the Senior Marketing Manager for ANZ. · Marketing planning. Support team with ideation for upcoming marketing campaigns and initiatives. · Supplier management. Support day-to-day management of relationships with our a ...

Marketing Coordinator Role · We're looking for a highly motivated individual to join our team as an Intern. You'll work closely with our Marketing Team to help deliver impactful campaigns that drive engagement and brand awareness in the ANZ region. · Finance:Support financial pro ...

As an Operations Intern at DiDi Global Inc., you will focus on optimizing the experience of both riders and drivers. · Cross-Team Collaboration: Work with local marketing, PR, finance, BI teams to drive efficient delivery of cross-functional projects. · ...

About Us: · We are a leading mobility technology platform seeking to enhance rider and driver experiences. · Analyze large-scale customer feedback data · Design A/B tests to improve user interfaces · Create dashboards to track customer satisfaction metrics · ...

Job Description: · We are building a cross-functional marketplace team to support the growth and long-term competitiveness of our Australia business. · The team is responsible for driving core marketplace outcomes by aligning pricing strategy, market and user intelligence, produc ...

Job Title · Senior CX Operations Analyst — Drive CX KPIs · About This Role: · Analyzing large-scale data for rider and driver experiences. · Improving customer experience metrics using analytical skills. · ...

We are looking for a detail-oriented and motivated Intern to join our Safety team. · ...

This is a new role within the marketing team that reports into the Senior Marketing Manager for ANZ. · Support team with ideation for upcoming marketing campaigns and initiatives. · Support day-to-day management of relationships with our agency partners to ensure regular and comp ...

Drive improvements in rider and driver experience by turning large-scale operations data into prioritized, measurable initiatives that reduce friction, lower incident rates, and increase retention. · Analyze large, multi-source CX datasets to identify root causes of negative cust ...

A global mobility technology platform seeks a senior business analyst in Melbourne to drive marketplace strategy informed by market intelligence and data analysis. · The successful applicant will have at least a Bachelor's degree, experience in ride-hailing or two-sided marketpla ...

Senior Business Analyst – Marketplace Strategy · A pivotal role awaits you on our global mobility technology platform. · We're looking for someone with exceptional data analysis skills (SQL, Excel) who can interpret cross-cultural insights and coordinate projects effectively. · M ...

As an Operations Intern at DiDi Global Inc., you will focus on optimizing the experience of both riders and drivers by identifying operational opportunities through data analysis. · ...

We're looking for passionate Operations Analysts who can help us track key operational metrics and support cross-functional collaboration across international teams. · ...