CX Operations Sr. Analyst - Melbourne, Australia
2 days ago

Job summary
Analyze large, multi-source CX datasets to identify root causes of negative customer outcomes and propose high-impact interventions that aim to improve Quality Of Service by defined percentage points or reduce complaint volume by specified monthly counts.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Operations Analyst
1 month ago
Job summaryAn Operations Analyst is responsible for evaluating and improving the efficiency of business operations within an organization. · QualificationsBachelor's degree in Business Administration, Operations Management, Finance, Industrial Engineering, Supply Chain Management ...
Operations Analyst
1 month ago
An Operations Analyst is responsible for evaluating and improving the efficiency of business operations within an organization. · Analyze processes to identify areas for improvement. · ...
Operations Analyst
1 month ago
The Operations Analyst plays a vital role in ensuring that business operations run smoothly and efficiently. · Gathering and analyzing data related to operational processes · Identifying inefficiencies and recommending improvements · ...
Operations Analyst
1 month ago
The Operations Analyst is responsible for analyzing and improving the efficiency and effectiveness of an organization's operations. · Experience in analyzing operational processes. · ...
Operations Analyst
1 month ago
The Operations Analyst plays a crucial role in improving and optimizing the efficiency of business operations within an organization. · ...
Operations Analyst
1 month ago
+The Operations Analyst plays a crucial role in improving and optimizing the efficiency of business operations within an organization. · +Data analysisProcess mappingPerformance reporting · ...
Operations Analyst
1 month ago
The Operations Analyst is responsible for analyzing and improving the efficiency and effectiveness of an organization's operations. · Collections and analysis of operational data. · Development of reports and dashboards. · Process mapping and workflow analysis. · ...
Operations Analyst
6 days ago
We're looking for an Operations Analyst to join our Business Improvement team and play a key role in delivering high-quality client reporting and supporting continuous improvement across our Operations function. · ...
Operations Analyst
4 weeks ago
If you thrive in a fast-paced Contact Centre environment and love turning numbers into decisions, this is your chance to make a real impact. · As our Operations Analyst (Real Time), you'll keep our Contact Centre running at its best — optimising performance in the moment, guiding ...
Operations Analyst
3 days ago
As Operations Analyst at LGT Wealth Management you will focus on providing clients the best service possible and support the Front Office in creating and maintaining client accounts. · ...
Operations Analyst
5 days ago
We're looking for an Operations Analyst to join our Business Improvement team and play a key role in delivering high-quality client reporting and supporting continuous improvement across our Operations function. · This is a great opportunity if you enjoy variety, learning on the ...
Operations Analyst
1 month ago
Join Zeller's Strategy & Operations team as an Operations Analyst. · Design efficient processes. · Rigorously test hypotheses. · Provide clarity through structured analysis. · ...
Operations Analyst
2 weeks ago
++About Zeller · We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. · Zeller is grow ...
Operations Analyst
1 month ago
+Join Zeller’s Strategy & Operations team as an Operations Analyst and drive scalable growth by designing efficient, automated and compliant processes. · +Internal Operations & Process DesignOperating Model Design: Design operating models that integrate people, systems, processes ...
Operations Analyst
1 week ago
If you thrive in a fast-paced Contact Centre environment and love turning numbers into decisions, this is your chance to make a real impact. · ...
Operations Analyst
3 days ago
Join Zeller's Strategy & Operations team as an Operations Analyst and drive scalable growth by designing efficient processes. · ...
Operations Analyst
1 month ago
· We're champions for businesses of all sizes and proud to be a fast-growing Australian scale-up reimagining business banking and payments. · We believe in a level playing field where all businesses benefit from access to smarter payments and financial services solutions that ac ...
Operations Analyst
3 weeks ago
If you thrive in a fast-paced Contact Centre environment and love turning numbers into decisions, this is your chance to make a real impact. · ...
Operations Analyst
1 month ago
We are seeking an Operations Analyst to join our Strategy & Operations team.We believe in a level playing field where all businesses benefit from access to smarter payments and financial services solutions. · This role will drive scalable growth by designing efficient automated p ...
Operations Analyst
1 month ago
We're looking for passionate Operations Analysts who can help us track key operational metrics and support cross-functional collaboration across international teams. · ...
Operations Analyst
1 month ago
Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. · ...