Tshering yangki

I am Tshering Yangki, a dedicated and customer-focused professional with over 1-3 years of experience in the retail industry. With a proven track record of enhancing customer satisfaction, improving sales, and efficiently managing inventory, I bring a wealth of expertise to any role. My strong communication skills, attention to detail, and ability to work effectively both independently and in a team make me an asset in fast-paced environments. My commitment to upholding high standards and my diverse experience across different sectors reflect my adaptability and dedication to continuous growth and excellence.

I have gained valuable experience in the retail industry, starting with Digital Kidu where I excelled as a Customer Services Representative. I maintained a 95% customer satisfaction rate by providing exceptional service and managing transactions efficiently. At Six Senses, I contributed to exceeding monthly sales targets as a Sales Assistant while ensuring a clean and organized store environment. My role at Aman Kora further strengthened my customer service and inventory management skills, and I actively participated in store promotions to boost sales. Currently, I am applying my expertise at Ellard Bed and Breakfast, ensuring cleanliness and operational effectiveness while collaborating with my team for optimal results.

My relevant education background has equipped me with a strong foundation in the field of Information Technology and Business Studies. I completed my Bachelor's in Computer Application from Gyalpozhing College of Information Technology, where I achieved a commendable 71.07% and graduated in 2021. This program provided me with a comprehensive understanding of computer systems, programming languages, and software applications, which are highly applicable in today's digital age. Additionally, my high school education from Drukgyel Central School, where I excelled in Business Studies and Information Technology, laid the groundwork for my analytical and problem-solving skills. These academic experiences have prepared me to effectively leverage technology in retail operations, inventory management, and customer service, ensuring a seamless and efficient workflow. And currently, I am studying Masters in Information Technology at Murdoch University.