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Lyndsey Davidson

Lyndsey Davidson

Customer Service Specialist

Administrative

Sydney, New South Wales

Social

About Lyndsey Davidson:

Currently employed in Library and Information Services, but looking to extend to remote work. 

Experience

high level customer service at multiple service points across eight

community branches; reader’s advisory, reference interviews and

information literacy teaching

• management of small branch during evening and weekend shifts;

opening and closing (holding security keys/alarm) procedures

• planning, organising and implementing diverse programs such as

Tax Help, JP service, and community health checks

• crafting, displays and creating content for children’s programming

• catalogue transactions and customer administration

using Symphony LMS;

• billing and reporting through Symphony and Monitor

• troubleshooting and teaching technology on PCs, iPhones and

iPads, multifunction printer/copiers

• CoVid management plan compliance

Education

Diploma of  Library and Information Services 2018

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