Lisa Wilson

I am passionate about customer service.  As a good listener, I can understand what people want, not what I think they should have.  A lady in my 50's, my preference is to work with a team because I am smart enough to know that I don't know everything; there is so much to learn from others and I am an enthusiastic, reliable worker.   

A kind and compassionate Personal carer/Support worker, with proven success in providing reliable in-home care.  

Previous to 2021, experienced Customer Service Specialist, with proven success in providing exceptional customer service and administration support to internal and external customers in a high- volume contact centre environment. Ability to confidently analyse and respond to clients, to provide answers to enquiries and effectively provide meaningful solutions that maximise customer satisfaction.  A great communicator, both written and verbal with a customer centric approach, competent with technology and on social media and web chat.  Possess the flexibility to meet the rotational shift requirements.

Certificate III Individual Support (Ageing, Home and Community) 2021