Kelly Barclay

I'm a motivated and ready to work Retail and Customer Service Professional with over two decades of experience looking to jump in to a new challenge. I have full working rights as an Australian and can work flexible hours

Deli/Food Service Associate - Buc-ees, Saint Augustine, Florida -March 2022- July 2023 

- Prepared food in the different restaurant stations ; Bakery, Fudge, Pastry, BBQ, and Sandwich areas. 

- Maintained a clean work station, while quickly executing orders for customers. 

- Worked with various menu ordering kiosks and kitchen management systems, and transaction devices. 

Administrative Assistant 

- COMAX, Colorado Springs, Colorado —February 2021- May 2021 

-Answered multi-line phone system, routing calls - Made surgical, follow-up and consultation appointments for patients 

- Answered emergency questions from patients who called the office 

- Called other dental offices to coordinate patient appointments 

-Attached x-ray images and referrals to patient charts. 

- Took credit card payments/transactions over the phone. 

- Called patients to follow up on medical procedures 

- Handled client correspondence and tracked records to foster office efficiency. 

Surgical Dental Assistant 

- COMAX, Colorado Springs, Colorado—December 2019 - February 2021 

-Cleaned and set up the operatories for surgeries. 

- Prepared and positioned patients for procedures by escorting them to the exam room, placing dental napkins, and patient safety devices. 

- Educated patients on dental hygiene, pre-surgical instructions and post surgical care 

- Took dental images following strict patient protection rules 

SKILLS 

- Strong Organizational Skills 

- Appointment Coordination - Multitasking and Time Management. 

- Verbal and Written Communication 

- Multi-line Telephone Systems - Schedule Management 

- Confidentiality and Data Protection 

- Meticulous Attention to Detail - Professional and Courteous 

- Task Prioritization 

- Problem Solving 

- Data Entry 

-Sanitized trays, instruments and surfaces for clean dental office setting and patient safety. 

- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate. 

- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures. 

- Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections. 

- Staged tray for procedures by arranging dental instruments and equipment. 

- Typed patient data into a computer system using WIN while following privacy laws and maintaining a high level of accuracy. 

- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prepare for the next patient. 

- Measured and recorded vital statistics by taking patients blood pressure, temperature and pulse. 

- Assisted dentists in management of medical or dental emergencies. 

- Administered controlled medications through an IV. Dental Assistant 

- Dansville Family Dental Care, Dansville, New York, August 2005- June 2007 

- Performed general chair-side duties to assist with various procedures, including general, endo and oral surgery. 

- Prepared and arranged instruments, medications and required materials, including cement, composites and impression materials. 

- Typed patient data into a computer system using Dentrix while following privacy laws and maintaining a high level of accuracy. 

- Created dental impressions used for diagnostics, opposing models and vital statistics by taking patients blood pressure, temperature and pulse. 

- Successfully assisted the dentist by performing four handed dentistry and other chair side duties

Honeoye Central School, Honeoye, New York — High School Diploma