Apurba Biswas Apu

Enthusiastic marketing graduate seeking a challenging position in customer service where I can enhance my knowledge of the sales analysis process and my aptitude to interact with the public. In addition, I have strong verbal and written skills and a solid understanding of the customer buying experience, which should serve me well as I seek a position to employ these skills to connect with new customers and, ultimately, generate more sales. 

Apex Footwear Limited, Dhaka, Bangladesh (08/2020 - 06/2022)

• Retail Team Member (Cashier)
  • Delivered prompt and courteous customer service.
  • Ensured customer satisfaction through personalized service.
  • Handled point-of-sale transactions and managed product knowledge and pricing.

Sailor Clothing, Dhaka, Bangladesh (04/2018 - 06/2020)

• Retail Sales Associate
  • Assisted customers with diverse needs and informed them about sales and discounts.
  • Supported inventory management, checked prices, and replenished stock.
  • Fostered customer loyalty and worked with the team to achieve sales targets.
  • Maintained store cleanliness.

La Trobe University, Melbourne

• Pursuing a Master's in Business Analytics since 07/2023.

BRAC University, Dhaka, Bangladesh

• Earned a Bachelor's degree in Business Administration from 01/2014 to 12/2018.