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Caulfield South
Apurba Biswas Apu

Apurba Biswas Apu

Master of Business Analytics

Retail

Caulfield South, Glen Eira

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About Apurba Biswas Apu:

Enthusiastic marketing graduate seeking a challenging position in customer service where I can enhance my knowledge of the sales analysis process and my aptitude to interact with the public. In addition, I have strong verbal and written skills and a solid understanding of the customer buying experience, which should serve me well as I seek a position to employ these skills to connect with new customers and, ultimately, generate more sales. 

Experience

Apex Footwear Limited, Dhaka, Bangladesh (08/2020 - 06/2022)

  • Retail Team Member (Cashier)
    • Delivered prompt and courteous customer service.
    • Ensured customer satisfaction through personalized service.
    • Handled point-of-sale transactions and managed product knowledge and pricing.

Sailor Clothing, Dhaka, Bangladesh (04/2018 - 06/2020)

  • Retail Sales Associate
    • Assisted customers with diverse needs and informed them about sales and discounts.
    • Supported inventory management, checked prices, and replenished stock.
    • Fostered customer loyalty and worked with the team to achieve sales targets.
    • Maintained store cleanliness.

Education

La Trobe University, Melbourne

  • Pursuing a Master's in Business Analytics since 07/2023.

BRAC University, Dhaka, Bangladesh

  • Earned a Bachelor's degree in Business Administration from 01/2014 to 12/2018.

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