Collections Officer - Melbourne, Australia - SMAART Recruitment

SMAART Recruitment

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Temporary contract till end of April Potential of extension
- $35ph + Super, Mulgrave Location (Free onsite parking)

WFH flexibility 2 days per week, 3 days in office

This is an opportunity to join a prestigious global luxury automotive brand as a Collections officer. This position is starting ASAP and based in Mulgrave.

Are you ready to embark on a rewarding journey with an industry-leading luxury automotive brand? Our client specialises in offering tailored financial and leasing solutions to luxury clientele, making their dream of owning or leasing a luxury vehicle a reality.

We're on the hunt for a collections officer who is passionate about delivering exceptional service and who are eager to learn

Role Details:

As a Phone-Based Collections Officer at a state-of-the-art contact center in Mulgrave, you'll contact customers who are in arrears of their contract and assist them throughout the collections process.

This role requires empathy and top-tier service to luxury clientele.

Location:

Mulgrave (with free onsite parking)

Hours:

Full time hours:

Rotating**
roster between 06:30 and 18:00 (8hour shifts, primarily between 9 am 5 pm)

Compensation:

$35 per hour + Super + Penalty Rates as required
-
Schedule: Monday-Saturday rotating roster (occasional Saturday work with the option for remote work, with penalty rates)

Work from Home:

Enjoy the flexibility of working from home for two days a week with provided equipment.

What's in it for You?
-
Temporary position until the end of April 2024 with a potential of extension if everything is going well for you and the team
:

Free onsite parking
Access to an onsite gym and cafeteria
Workfromhome flexibility (choose two days per week that suit you)
Ongoing training and skill development opportunities
Pathways for career advancement within customer service and within the global brand.

What Skills Do You Need?