Project Officer Telephony - Melbourne City Centre, Australia - Victorian Electoral Commission

Victorian Electoral Commission
Victorian Electoral Commission
Verified Company
Melbourne City Centre, Australia

3 weeks ago

Olivia Brown

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Olivia Brown

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Description

The Project Officer Telephony role is an exciting opportunity to help shape and deliver VEC's cloud first telephony and mobility solutions to meet business-as-usual (BAU) and election event requirements.

This role is a key member of the IT Operations & Service team within the Information and Digital Services (IDS) branch.

What you will be doingReporting directly to the IT Operations Manager, this role will be responsible for:

  • End-to-end support of telephony services and solutions for business-as-usual and election events, including the delivery of training.
  • Ongoing billing, reconciliation, cost, project and asset management for all of VEC's telephony services and equipment.
  • Identifying telephony requirements for election events and BAU, managing procurement and developing supporting documentation.
What you will bring to the role

  • Demonstrated experience in the knowledge and delivery of highquality telephony solutions, services and equipment
  • Technical expertise in telephony and unified communications including Microsoft Teams, VoIP, Call Centre and peripheral devices
  • Demonstrated experience in procurement and cost administration
  • Strong project management skills with experience in training delivery
  • Highlevel verbal and written communication skills
  • Ability to multitask and prioritise in a fastpaced business environment

How to applyAll applicants must submit:

  • current CV and
- a separate document with responses to Key Selection Criteria (KSC) 6.2, 6.3, and 6.6.

Applications close at 11:59pm on Sunday, 3 March 2024.
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