Recoveries Officer - Sydney, Australia - Beyond Bank Australia

Beyond Bank Australia

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Introduction:

Permanent Full Time position
75 hours per fortnight
Work from any office in Australia

We have an exciting opportunity available to join our Credit Control Team on a permanent full time basis.

The Recoveries Officer role plays a significant part in the management of credit recoveries matters, processes, recoveries and enforcement activities both consumer and business / commercial members.

The position also provides support and advice to Credit Control, Asset Management and MCT.

We are looking for someone who can be responsible for protecting Beyond Bank's interests, by managing each account based on return and risk management to be in line of defence that ensure returns are achieved within an acceptable level of risk.

Risk can therefore create substantial value for Beyond Bank by partnering with other Business units within Beyond Bank, and with external parties to achieve maximum return, whilst protecting Beyond Bank's reputation.

The position will assist in the management and review of credit recoveries (including, areas for continuous improvement and opportunities to enhance workflow efficiency.

It also requires the Recoveries Officer to be fully aligned to the Beyond Bank's Strategic Plan and in particular informal Service Level Agreements for delivery of service.

The Recoveries Officer operates at different levels of responsibilities for remediation and enforcement decisions.

It is critical that the Credit Recoveries has a sound business acumen, competent negotiating skills and strong consumer, commercial recovery background.

Fluent communication and sound negotiation skills are required when liaising with Third Party providers and staff with a view to enhance the quality of work and provide ongoing coaching and feedback.

Why work for Beyond Bank?

A flexible, inclusive and diverse environment
Opportunities for professional growth
Benefits and discounts from our Employee Banking package on a range of Beyond Bank products and services
3 paid Work Life Balance days per annum
2 paid Community Volunteer days per annum
Staff BeWell program which includes health initiatives, employee assistance (for immediate family also) and an employee care program.
The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives.

Description:

This role also requires compliance with Beyond Bank Policies, legislation and agreed service delivery timeframes.

There will be a strong emphasis on recoveries and enforcement compliance with overview of:

Procurement risks
Review and approval of security disposal and releases
Regulatory and Code compliance
Monitoring and overview of remedial actions undertaken by Credit Control Officers.

Skills and Experiences:

You will possess the following skills and experience:

Excellent interpersonal skills and a positive attitude
Highlevel attention to detail
Strong negotiation and problem solving abilities
Display adaptability and a willingness to support other team members, with the ability to work well both independently and as a member of the Beyond Bank team
Ability to establish and maintain effective working relationships with both internal and external stakeholders
Strong organisational and time management skills
Proficient PC skills

This is an opportunity to join a values-driven organisation that offers the opportunity for you to grow your career. Beyond Bank is an equal opportunity employer with a commitment to diversity at all levels.

As a certified B Corp we are using our business as a force for good.

Applications close COB 19 March 2023