Msp Program Manager - Parramatta, Australia - ManpowerGroup Internal

Olivia Brown

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Olivia Brown

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Description
Hybrid way of working across client site, Manpower CBD office and home

  • Are you an experienced Program Manager with previous MSP experience?
  • Manage a true client focused solution


Talent Solutions is looking for an MSP Program Manager to join and lead a small team working on site with our client in the NSW Government located in Western Sydney.


As an MSP Program Manager, you'll be responsible for managing the operational activities and contractual compliance, the relevant cost centre's profitability and leading the team delivering the solution.

This role will lead a team of three onsite, supported by Manpower internal resources to assist with additional projects.


As leader of the Talent Acquisition team your key responsibilities will include:

  • Lead this complex MSP team to a level of operational excellence, and be driven to continuously improve our service offering
  • Participate in periodic operations / service reviews and ensure that business performance and service delivery comply with contractual and legislative requirements
  • Work directly with the client's contract owner, HR Division and Procurement Manager as required
  • Facilitate communications of service delivery changes or enhancements between the client and ManpowerGroup Talent Solutions
  • Drive your team to act as strategic partners with deep expertise, consulting around best practice sourcing strategies, workforce planning, recruitment, supplier management whilst assisting with ongoing continuous improvement initiatives to ensure efficiency and client satisfaction.
  • Responsible for ensuring that workforceplanning meetings are conducted with client base to facilitate ManpowerGroup's ability to meet the client's expectation
  • Coach, mentor and develop team members to enable staff to achieve optimum productivity
  • Develop your team to work confidently and effectively with the Hiring Managers to identify workforce planning needs and supplier engagement strategies

What are we looking for in you?

  • Significant experience managing an MSP Program
  • Proven analytical skills, time management skills and effective organisational skills;
  • Strong customer service skills;
  • Excellent communication and interpersonal skills both written and verbal
  • A passion to be always striving to run the best program possible
  • In depth understanding on Fieldglass VMS


Talent Solutions combines our leading global offerings RPO, MSP and Right Management to help organisations address their complex workforce needs.

Talent Solutions leverages our deep industry expertise and understanding of talent to provide end-to-end, data-driven capabilities across the talent lifecycle.

From talent attraction and acquisition to upskilling, development and retention, we provide seamless delivery, leveraging best in breed technology, and extensive workforce insights across multiple countries at scale.


Our Promise
At ManpowerGroup, we care about people and the role of work in their lives.

We respect people as individuals, trusting them, supporting them, enabling them to achieve their aims in work or in life.

This means that we'll work with you to achieve your career goals and dreams by supporting and developing you as your career grows.


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