Assessment Officer - Sydney, Australia - Charterhouse

Charterhouse
Charterhouse
Verified Company
Sydney, Australia

3 weeks ago

Olivia Brown

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Olivia Brown

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Description

Assessment Officers - NSW Government - Multiple Roles:

  • $60 per hour + super
  • Initial 6 month contract with likely extension
  • Parramatta location/Hybrid
  • Monday to Friday, 3540 hours per week
  • Working with Children Check required


This position undertakes assessments and provides advice, support and education concerning contacts made to the Child Wellbeing Unit and identifying potential responses by Department of Education and/or other organisations to children or young people at risk of harm.

Due to the increased volume of calls we are seeking experienced Assessment Officers for multiple roles to join the team on an initial 6 month contract with view to extend.

You will be working in a friendly and supportive team with the role offering hybrid working flexibility.


Responsibilities include:


  • Gathering information, undertaking assessments and providing consistent and high quality advice, guidance and information to mandatory reporters with regard to students at risk of harm ensuring that the Department of Education complies with legislative and policy obligations in the area of child protection
  • Identifying and providing advice to mandatory reporters concerning response options for students and/or their families who are at risk of harm or in need of assistance
  • Providing advice to mandatory reporters and CWU staff regarding cultural and child protection issues and also appropriate referral pathways for Aboriginal students and their families
  • Maintaining accurate records by entering appropriate and relevant information into the client system in a timely manner

Skills/Experience:


  • Outstanding verbal and written communication skills
  • Ability to work well under pressure
  • Awareness of maintaining the confidentiality and handling sensitive information


  • Strong computer skills

  • Experience using ChildStory is ideal but not essential
  • Excellent customer service skills
  • Child protection experience or exposure is beneficial
  • Strong attention to detail and the ability to meet non negotiable deadlines
  • Working with Children check required
  • Must be double vaccinated
**APPLICATIONS CLOSING SOON.
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