Retirement Village Officer - Nowra, Australia - IRT

IRT

Verified Company

Nowra, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Retirement Village Officer

Retirement Village Officer

Classification:
Casual

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Location: IRT Shoalhaven sites

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Applications Close: 18 June 2023As a Retirement Villages Officer, you will work closely with the Resident Relationship Manager to ensure residents receive a high level of customer satisfaction. With your exceptional organisation and customer service skills, you will assist in creation of activities programs, reports and communications as well as coordinating the entrance of new residents.

If you're looking for flexibility, this position is a casual relief role across our IRT Shoalhaven sites.
Your work may include:
Assist with the daily operations within IRT Shoalhaven Retirement Villages
Ensure warm welcomes to new residents and visitors to site
Assist with site inspections and hazard or maintenance reporting
Support the Resident Relationship Manager with the coordination of activities and events
Attend resident meetings including complaints and provide support by appropriate reporting and follow up
Complete documentation with accuracy in a timely manner

Benefits for you:

Competitive pay and more cash in your pocket (less tax) with notforprofit salary packaging
Professional and career development opportunities
Access to free accredited training courses via our very own registered training organisation, IRT Academy
Multiple career pathways
Flexible working conditions
Birthday leave relax and take a day off on us
Discounted gym memberships
Free counselling via Employee Assistance Program (EAP) and staff wellness programs
Uniform provided
Smart phone, uniform, PPE & training provided

To be successful you will have:

Qualification (or willing to obtain) in Leisure and Lifestyle, and experience in Community Service and/or Customer Relationships.
Previous leadership experience
High level verbal and written communication skills
Demonstrated excellent organisational skills
Proven attention to detail and accuracy
Ability to plan and prioritise own work and work of others to meet deadlines
Demonstrated proficiency using Microsoft Office products and other technology
Valid current driver's license and bus license (desirable)

About IRT

At IRT, we have been caring for older Australians for over 50 years, providing aged care, home care and retirement living solutions to more than 9000 customers in NSW, the ACT and Queensland.
We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians #NSWJOBSCONNECT