Customer Service Administrator - Perth, Australia - WorkPac Group

WorkPac Group

Verified Company

Perth, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About the Role

Responsibilities will include:

Handle customer enquiries promptly and courteously and advise them of any delays
Process customer orders in an accurate and timely manner
Maintain regular and effective communication with both sales and production staff
Escalate any customer issues that you are unable to resolve to the appropriate department/manager
Liaise with despatchers as necessary to effectively reduce costs whilst maintaining optimum service levels to customers
Ensure full knowledge and compliance with the Allocation Procedure Manual
Liaising with the Operation and Scheduling teams to ensure our customer's requirements are understood and met in a timely manner
Be the main point of contact for customers and employees

Skills and Experience
Demonstrated experience working in Administration and Customer Service
Proficiency in Microsoft Office Suite
Strong communication skills, both verbal and written.
Ability to work in a busy office environment.
Commitment to teamwork and safety
Organizational skills and efficient time management
Attention to detail
WA C Class Drivers Licence

For further enquiries, please contact Principal Consultant: Stacy Kieckhefer on or viaÂ

Reference Code: 7469J

About the Company