- Being the first point of contact for parent fee and enrolment enquiries.
- Processing enrolment and booking requests efficiently and accurately.
- Managing fees, including processing payments and following up on outstanding debts.
- Maintaining waitlists and managing enrolment vacancies.
- Providing outstanding customer service to families throughout the enrolment process.
- Processing integrated kinder funding as required.
- 2+ years of experience in operating childcare management systems, preferably with experience in Xplor, QikKids, and Qk Enrol.
- Current knowledge of the childcare subsidy system.
- Excellent organisational skills and attention to detail.
- Strong communication skills, both written and verbal, with the ability to communicate confidently and clearly via email and telephone.
- Demonstrated resilience and composure under pressure.
- Ability to work both independently and as part of a team.
- A pleasant, friendly, professional, and approachable disposition.
- Willingness to obtain a Working with Children Check (WWCC) for Victoria and Queensland, as well as a national police clearance.
- More money in your pocket every week thanks to salary packaging.
- Rewards for every year you spend at One Tree. Including extra leave, Qantas frequent flyer points and more
- Supportive online induction to help you feel comfortable from day one
- Free and confidential counselling for you and your immediate family through the One Tree Employee Assistance Program
- A laptop
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Melbourne Office – Fees and Enrolments Administrator - One Tree Community Services
Description
We currently have 2 positions available for a Fees & Enrolments Administrator
Position 1:
Fees & Enrolments Administrator
Location: Sunshine West – Hybrid work arrangements
Employment Type: Full Time 38hrs per week. Must be available between the hours of 8:00am – 5:00pm
$82,478.24 pa plus superannuation
Fixed Term: –
Position 2:
Fees & Enrolments Administrator
Location: Sunshine West – Hybrid work arrangements
Employment Type: Full Time 38hrs per week. Must be available between the hours of 8:00am – 5:00pm
$82,478.24 pa plus superannuation
Fixed Term: ASAP –
Are you a proactive, detail-oriented individual who thrives in a fast-paced environment? Do you possess exceptional communication skills and enjoy working both independently and collaboratively? If so, we have an exciting opportunity for you to join our team as a Fees and Enrolments Administrator for our Defence Childcare Unit.
About Us: At our Defence Childcare Unit, we are dedicated to providing high-quality childcare services to military families. As a vital part of our team, you will play a key role in ensuring smooth enrolment processes and exceptional customer service for our families.
Key Responsibilities: As a Fees and Enrolments Administrator, your responsibilities will include but not limited to:
Qualifications and Skills: We are seeking candidates with the following qualifications and skills:
Join Our Team: If you are ready to take on a rewarding role where you can make a difference in the lives of military families, we encourage you to apply for the Fees and Enrolments Administrator position for our Defence Childcare Unit.
We'll reward you with an above-average salary, the flexibility to work from home where practical, a staff rewards program, not-for-profit salary packaging, and so much more.
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