Customer Service/ Administration Officer - Canning Vale, Australia - New Start

New Start
New Start
Verified Company
Canning Vale, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

Join an iconic business, leaders in industrial & safety supplies:


  • Working in a friendly team, with ongoing training & career development:
-
Multiple max term positions with the potential of extension or permanency
We have created a new role for an experienced
Customer Service Officer to join our
Canning Vale WA team

**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**Your key responsibilities include, but not limited to:
  • Inform customers of new product range and services where applicable
  • Understanding customer's sales history and proactively identifying requirements
  • Ensure customer requests are actioned in a timely manner within allocated timeframes
  • Take ownership in continuing and cultivating all customer interactions

To be successful, you will have:

  • Outstanding customer service skills and the ability to work unsupervised in a small team
  • Clear verbal and written communication skills are necessary
  • Forward thinker who can think outside the box
  • Applicants with an advanced understanding of Microsoft or Cloud based CRM programs
  • Industry knowledge or experience in a highvolume call centre environment preferred but not essential

Salary:
$50, $55,000.00 per hour


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Wollongong

NSW:
Reliably commute or planning to relocate before starting work (required)


Application Question(s):

  • Do you Identify of Aboriginal or Torres Strait Islander descent
- are you Covid Vaccinated


Experience:


  • Inbound call centre: 1 year (preferred)
  • Customer service: 1 year (preferred)
  • Administration: 1 year (preferred)

Licence/Certification:
- drivers licence (preferred)

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