Field Technical Specialist - Pinkenba, Australia - bp
Description
Job summaryEntity:
Customers & Products
Job Family Group:
Sales Group
As part of bp, Castrol Lubricants is widely acknowledged as the world's leading specialist provider of Lubricant solutions. For more than 120 years as a global brand, Castrol sustained track record of innovation and technology leadership.
We develop, manufacture, distribute and market the most advanced lubricating oils, electric vehicle (EV) fluids, greases and provide service and maintenance offers to customers in the automotive, transport, mining & industrial sectors across the globe.
Castrol's stated purpose is "to keep the world moving".We will continually evolve to respond quickly to our customers, competitors, and markets and to be able to thrive in the future.
This role will involve regular travel, primarily across Mackay/Central QLD with a company car provided.
Please be aware that all bp ANZ employees must be Permanent Residents or Citizens of Australia or New Zealand
About the role -
- Conduct regular site visits in Bowen Basin to assess lubricant performance in critical mining equipment.
- Support continuous improvement projects aligned with customer maintenance strategies.
- Assist in managing changes in product ranges and lubricant recommendations.
- Audit lubricant storage facilities and provide AS1940 level reporting (training provided)
- Aid sales team in driving additional sales and growing product ranges.
- Provide technical support for achieving cost reductions and value improvement projects.
- Offer lubricant technical advice for current and future mining needs.
- Manage strategic product recommendations and handle quality complaints.
- Act as primary technical contact for selected key account mine sites.
About you - Minimum 3 years' experience in Field Service, Lubricants technical support, Reliability engineering, or Mechanical engineering within Heavy-Duty sectors, preferably in mining environments.
- Solid understanding of lubricants or heavyduty mining equipment is highly advantageous.
- Ability to prioritize safety in highrisk environments.
- Proven ability to represent the company externally and engage with senior management of multinational customers.
- Proficiency in developing and implementing strategic business plans for lubricant usage in mining environments.
- Capability to work autonomously on regional QLD mine sites with handson approach.
- Background in mining, maintenance, and/or lubricants industries.
- Strong written, verbal, and presentation abilities.
The Benefits
We are dedicated to developing your career and reward our people with a competitive package coupled with benefits that reflect these values.
- Generous salary package including annual bonus program, 12% super, share offer & fuel discounts.
- Work Needs Vehicle provided
- Excellent worklife balance & flexible working arrangements
- Collaborative environment that celebrates achievements, diversity and culture.
- Ongoing career opportunities in a global organization
Travel Requirement
Relocation Assistance:
This role is not eligible for relocation
Remote Type:
This position is a hybrid of office/remote working
Skills:
Commercial Acumen, Commercial performance, Consultative selling skills, Customer Profitability, Customer value proposition, Digital fluency, Internal alignment, Listening, Managing strategic partnerships, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Sector, market, customer and competitor understanding
Legal Disclaimer:
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy.
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