Processing Officer - Newcastle, Australia - Charterhouse

Charterhouse

Verified Company

Newcastle, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Processing Officer (Part time)
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Pay rate: $35 per hour + super:

Immediate start
October 2023:

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Location: Newcastle:

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Part time - 3 days

About the Company
Our client, a large NSW Government Agency is seeking a part time processing officer for a temporary contract.

The Processing Officer is responsible for the timely and accurate processing of RRSS client grant invoices and provides related administration support for Recovery Officers.

The officer will also manage data, record keeping and coordination with the Rural Assistance Authority around individual grant progress.

Duties within the role will include but not limited to:

Submit client invoices following policies and procedures
Escalate processing issues where required
Assist officers with client enquiries
Liaise and maintain communication with grant providers
Update client records
Other administrative duties as required

Skills & Experience

Minimum 2 years previous customer service experience
Highly competent in Microsoft Office
Excellent written communication skills
High level of attention to detail
Ability to remain calm under pressure
Personable, easily interacts with all types of personalities and at all levels with a high degree of professionalism
Experience working in a multifunctional team environment
Ability to understand and follow rules and regulations

**How to apply