Remote Services Technician - Alexandria, Australia - Just Automotive Recruitment

Just Automotive Recruitment

Verified Company

Alexandria, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

$90,000 - $110,000 + Super and Bonuses

Multiple shifts available
HYBRID WORK ENVIRONMENT

Remote Services Technician - Alexandria NSW

Competitive Rate: $90,000 $110,000 + Super and Bonuses dep on exp
Multiple shifts available
HYBRID WORK ENVIRONMENT

About the company
Our client is committed to vehicle and driver safety by providing excellent service and new industry technology. A new and exciting opportunity to be a part of something big

About the role

As a member of the diagnostic team, communicate and consult with the workshop and car side technicians and assist in completing diagnostics scans to diagnose, calibrate, program new modules, and recommend repairs for vehicles involved in collisions using new and advanced technology.

Our technicians effectively use OEM scan tools, OEM Workshop manuals and web resources for automotive diagnostics and repair information, and all of this is completed remotely

Duties

Perform all necessary diagnostic tests and control job end to end.
Evaluate information and data and provide comprehensive interpretation of technical information.
Adequately explain technical diagnoses and repairs required over chat and phone to car side technicians.
Work collaboratively with the team to develop solutions that meet the needs of the client.
Create client reports on remote diagnostic jobs and outcomes.
Keep accurate records.
Learn or design new processes, train and educate internal and external clients on the process and ensure adoption of the new processes.

Skills and experience

Technical understanding of diagnostics and its use in vehicle repairs.
Current computing skills
Proficient in the identification of faults, error messages, module corrections, etc.
Customerfocused and commercially aware.
Selfmotivated, high energy and possessing a desire to be a part of bringing an innovative product to market.
Ability to work independently and in a team environment is critical.
Two years of car dealership experience OR experience in an independent workshop as an Automotive Technician
OEM scan tool and/or aftermarket scan tool experience and knowledge
Strong automotive mechanical and electrical diagnosis, problemsolving and repair experience

Benefits