Customer Service Officer - North Melbourne, Australia - Brook Recruitment Pty

Brook Recruitment Pty
Brook Recruitment Pty
Verified Company
North Melbourne, Australia

3 weeks ago

Olivia Brown

Posted by:

Olivia Brown

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Description

About the company
An exciting opportunity to join a well-established corporate food delivery service with over 20 years of experience. Making healthy snacks the new go-to for that 3 pm slump.

This company prides itself on being the original and largest corporate food delivery service in Australia with expansion on the horizon.


Australian-owned, produce is locally sourced, this is a company with strong values and a desire to give back to the community with their own charity established in 2017.


About the role


Nurturing existing clients with all their delivery needs you will be their first point of contact to assist and problem-solve.

Use your consulting skills to recommend new products, delivery updates and any billing concerns.


Duties:


  • Deal with grievances proactively and professionally
  • Maintain data integrity and update information regularly
  • Meet KPI's set by Team Leader including conversions & Outbound Sales when required

To be successful in the role, you will have the following attributes:

  • Have a warm and personal approach
  • Great phone manner
  • A keen attention to detail
  • Excellent communications skills, both written and verbal
  • Have a handson approach
  • Experience in MS Software
  • Must be Tech Savvy and able to navigate through new systems quickly
**How to apply
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