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- Access support for vendor exams, comprehensive ITIL-4 training, and involvement in vibrant Communities of Practice groups.
- Receive dedicated professional development reviews every 6 months, with monthly follow-ups to ensure your career growth trajectory stays on course.
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Operations Manager - Sydney, Australia - Kinetic IT
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Description
Operations Manager
Apply now Job no: WWREQ0025993
Employment type: Full Time
Location: Sydney
Categories: Leadership
Ready to lead our dynamic IT Service Desk and User Support teams to success?
We're thrilled to offer the opportunity to join Kinetic IT as an Operations Manager , delivering high quality service to one of our iconic customers. Based at the bustling customer site in Mascot NSW, with some flexibility to work from home, this is a Permanent Ongoing position that promises a fulfilling career journey.
Being at the forefront of customer interaction, this role collaborates closely with senior stakeholders to ensure SLAs & customer expectations. Leading the charge to guide the Service Desk team to success, adeptly managing escalations and propelling us toward our business objectives.
It's not just about technical prowess; it's about nurturing your team and fostering a culture of excellence and inclusivity.
ABOUT YOU
Your passion for people is evident, as you prioritise the growth and well-being of your team members while cultivating strong partnerships with stakeholders.
You're a forward-thinker who thrives on optimising team performance and operational efficiency. With your experience in similar leadership roles, to bring demonstrated skills at owning daily operational responsibilities and delivering tangible results.
To be successful in this role, you will bring the following skills and experience:
Don't meet every requirement? Don't worry, we'd still love to hear from you
We are eager to hear from candidates of diverse backgrounds. At Kinetic IT, we celebrate inclusivity and value your unique skills, attitude, and potential for growth. Join us in shaping the future of IT service excellence
THE KINETIC IT DIFFERENCE
HOW TO APPLY
Ready to embark on this exciting journey? Apply now and be part of our vibrant team
First, check out our website , if you like what you see, then click on the 'Apply Now' button or alternatively contact our careers crew on and quote WWREQ
Advertised: 14 May 2024 AUS Eastern Standard Time
Applications close:
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