Client Service Officer - Coniston, Australia - NSW Department of Communities and Justice

NSW Department of Communities and Justice
NSW Department of Communities and Justice
Verified Company
Coniston, Australia

3 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Division:
Southern HDDSEM- Location: Coniston, NSW, AU, 2500- Req ID: 62293
Client Service Officer

Department of Communities and Justice

Illawarra Shoalhaven and Southern NSW Districts
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Ongoing Full Time Vacancy
  • Illawarra Shoalhaven and Southern NSW Districts:
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Clerk Grade 2/4:

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Base Salary range $74,803 - $86,539 pa plus superannuation & annual leave loading:

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Opportunities for learning, development, and internal career progression
:

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Generous leave entitlements including Flex Leave.


Your role


The role acts autonomously in relation to providing advice, referral and provision of some housing assistance however line manager approval is needed for some products and for determination of out of guideline approvals.


What you'll do


You will provide a broad range of applicant, tenancy and property management services and advice to clients, advocates and other stakeholders.


What we're looking for

  • Work directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client need and in keeping with relevant legislation, policies and procedures.
  • Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
  • Manage tenancies and support clients to maintain successful tenancies.
  • Support tenancy and community participation initiatives to contribute to harmonious neighbourhoods and stronger communities.
  • Manage client information to ensure confidentiality, accuracy and integrity.
  • Monitor property condition and facilitate maintenance and minor modifications where necessary to meet client needs.
Download the role description.


We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.

We're focused on breaking, rather than managing, disadvantage. It's work that really matters.


Are you ready to join us?


Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).


Applications close 11:59pm AEST Sunday September 17, 2023


Got a question?
Visit Recruitment adjustments on the DCJ website to learn more.


Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.


To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.


Other Information


A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.
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