Store Manager - Richmond, Australia - Trek Bikes

Trek Bikes
Trek Bikes
Verified Company
Richmond, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description
A bit about us

Trek is an awesome place to work, with amazing benefits for all employees.

We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so.

Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us


Job Description:

A bit about us

Trek Bicycles is looking for an incredible team leader for a brand new, flagship store at Richmond, Melbourne VIC.

The newly designed store will offer the best products on display - some unique to the flagship, merchandising is innovative, and our hospitality and customer service is second to none.

Our flagship store showcases our Trek brand and focuses on the customer experience and is a destination store that people want to visit.


With our brand new Trek Bicycles Richmond store opening soon, we are looking for a Store Manager to grow the team, brand, and community.

Haven't won the Tour de France or worked in the cycling industry for 15+ yrs.? That's ok It's your passion for people and delivering incredible hospitality that we are looking for.

We can teach you bikes


Our culture is built around our people and our values, empowering them firstly to have fun but also to always do the right thing by each other, our customers, and our communities.

If you'd like to help us, make the world a better place by building products we love, delivering incredible hospitality and getting more people on bikes, we would love to hear from you

About the role


The champions of our brand are our Retail store teams who spend their days inspiring people of all abilities to explore the potential of cycling.

Our stores are empowered to provide incredible hospitality to all those we welcome into our stores.

As the leader of the team, you will be responsible for the management and activities of all aspects of the store's operations including:


  • Coaching, driving, and inspiring your team to deliver on all performance objectives whilst creating a positive store culture.
  • Owning the Trek brand and delivering exceptional customer experiences by following Trek's sales process.
  • Delivering financial results and achieving sales, margin, and inventory targets through the optimization of retail KPIs.
  • Leading the team to deliver excellence in visual merchandising, operations, and store processes.
  • Establishing weekly, monthly, and annual objectives that tie to the overall store sales strategy and cost management plan.
What's cool about working at Trek Bicycle?

  • You get to build an awesome Team who are energetic, love bikes, love their job and the products we sell.
  • A culture centered around service, not just sales. At Trek, you will be empowered and expected to put the customer first. Delivering incredible hospitality and doing the right thing by every customer is how we do business.
  • You'll be joining the brand, not just a store.
  • We encourage our staff to ride all our available bikes so they really know what they can do.
  • Your store is right on the doorstep to many great cycling routes in Melbourne, commuting to work is easy or stepping out for an evening staff ride is a breeze.
  • Build and develop a cycling community and help change the world by getting more people on bikes.
Skills and experience


A career with the Trek Bicycle Retail team demands resourcefulness and ambition, a focus on quality, simplicity, and the love of a challenge.

You will have a passion for using your knowledge and experience to guide your customer towards their perfect bike, resulting in an exceptional customer experience.

You are a confident decision maker with great communication skills and experience in managing stakeholders from all areas of the business.


Additionally, you will have:

  • Demonstrated an ability to lead and work cooperatively in a team.
  • Extensive experience delivering a high level of hospitality to customers.
  • A minimum of 4 years general retail experience and 2 years in a supervisory role.
  • Proven record to increase sales and profit.
  • Excellent strategic and problemsolving skills.
  • Sound computer proficiency.
  • The ability to work weekends, evenings, and holidays.


In return we offer you the opportunity to define the new frontier of bicycle retail with the best brand in the industry.

This permanent position reports to the Victorian District Manager.

If this sounds like you APPLY TODAY to join the Trek Bicycle Family.

  • If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us_

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