Assistant Operations Officer - Sydney, Australia - NSW Government -Department of Customer Service

NSW Government -Department of Customer Service

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Assistant Operations Officer. Ongoing role. Parramatta location with hybrid working arrangements. As a member of a large team, you will be required to attend our Parramatta office for meetings at least once a week.

We currently have an exciting opportunity for a customer-focused Assistant Operations Officer to join the Payroll Tax Operations team in Business Taxes within Revenue NSW.

Some of the key responsibilities include:

Undertaking lodgment enforcement action in relation to outstanding payroll tax returns
Raising and amending payroll tax assessments
Processing payroll tax customer registrations, cancellations, refunds, and groupstructure changes

To be successful in this role you will demonstrate:

Interpersonal skills necessary to provide a high level of effective customer service, including outstanding written and verbal communication skills;
The ability to motivate, coach and supervise staff, as well as provide constructive feedback to ensure work quality standards and key performance indicators are met;
Strong analytical skills to support team members handling more complex matters;
A proactive and positive attitude with a focus on achieving business outcomes

What we need from you:

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

About Revenue NSW
Revenue NSW is the state's principal revenue management agency. We are part of the Department of Customer Service.

Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

Salary Grade 5/6, with the base salary for this role starting at $89707 base plus superannuation

Closing Date:
Monday, 27th March :59am)

Working at Department of Customer Service

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture.

We support innovative programs in areas as broad as digital government, consumer protection and major public works.

We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

You Belong Here
We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.