Patient Registration Manager - Sydney Western Suburbs, Australia - South Western Sydney Local Health District

Olivia Brown

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Description

Employment Type:
Permanent Full Time, 38 hours per week


Location:
Bankstown Hospital


Position Classification:
Health Manager Level 2***
Remuneration:$106,142 - $125,241 per annum


Requisition ID:
REQ450022


Application Close Date:10/12/2023


Interview Date Range: 13/12/ /12/2023


About the Opportunity

In this role you will ensure optimum and efficient utilisation of services provided by the Patient Registration areas and other related services across Bankstown-Lidcombe Hospital by management of staff, administration policies, procedures and systems relating to Patient Registration.

This position is responsible line managing for the provision of PAS Support (PAS and Admission Coordinator and PAS Officer), Emergency Department (ED Data and Clerical Manager and ED Administrative Clerks), Admissions and Enquiries (Administrative Clerks), Theatres (SurgiNet Data and Clerical Manager, Peri-operatives Services Clerks) and Waitlist Department (Waitlist Manager and Administrative clerks) services across Bankstown-Lidcombe Hospital (BLH).


This position is also responsible for the oversight of a casual pool; ensuring professional development; managing leave relief; and managing employment related issues.


Where You'll Be Working


Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia.

This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.


The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital.

Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community.


Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work.

Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients.


Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling.

There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.


How to Apply
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

  • Significant experience in staff management and staff rosters in a large complex organisation.
  • Demonstrated ability to lead team performance to achieve service goals.
  • Excellent communication (verbal and written), interpersonal and customer service skills including the ability to consult, negotiate and liaise effectively with various stakeholders at different levels.
  • Demonstrated effective problemsolving skills, with the ability to lead and effect change to meet service outcomes.
  • Demonstrated experience in coordinating and implementing quality improvement and change management initiatives.
  • High level competence in data analysis and data interpretation skills.
  • Experience in report preparation and presentation skills.
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Additional Information

Stepping Up - Close the Gap

Workplace Giving Program

South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate.

Visit the Workplace Giving Program for more information.


Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.


Transforming Your Experience

Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services.

Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential.

SWSLHD upholds the CORE Values - Collaboration, Openness, Respect and Empowerment.


To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

  • All NSW Health workers are required to have completed a primary course of a COVID19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID19 vaccines available in NSW._
  • SWSLHD is committed to

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