Property Officer - Sydney, Australia - Chandler Macleod

Chandler Macleod

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Location

Sydney C B D, New South Wales

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Category

Office Support

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Salary
- $43.26 AUD - $43.26 AUD Hourly
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Posted

09Feb2024

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Work type

Casual/Temp

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Contact

Chloe Dye

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Reference

BH156928
Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years.

Chandler Macleod is currently recruiting for a
Property Portfolio Officer to join an NSW Government on a contract of until 21/06/2024 located in Parramatta with hybrid working arrangements on offer.

Primary purpose of the role:

The Property Officer is part of the Property Service Centre team collectively responsible for delivering high quality, consistent and timely property service transactions that are consistent with the agency's customer experience statement.

The PO will be expected to independently handle a range of duties relating to client motor vehicles including sales, purchases, insurance, registration and CTP renewals, insurance claims and have a strong understanding of when to escalate complex vehicle matters to the Principal Property Officer as appropriate.

Key accountabilities:

Deliver high quality, consistent and timely property service transactions for clients that are consistent with the agency's customer experience statement.
Ensure a coordinated approach to the management of essential actions related to client vehicles by working closely with internal and external stakeholders.
Manage and utilise the required systems and processes to support the management of client vehicle matters and actively suggest improvements where applicable.
Maintain sensitivity, discretion and a professional manner in handling difficult enquiries and issues.
Provide advice on and escalate difficult matters and significant complaints to the Principal Property Officer.

Key challenges

Managing work outputs, competing demands/priorities to generate favourable outcomes for all clients/stakeholders as managed within the Property Service Centre.
Liaising with external service providers on behalf of the agencies clients and providing regular updates (verbal/written) to both internal and external stakeholders.
Providing excellent customer service, noting some clients may have limited capacity to cooperate in determining objectives and specifications and assist with helping clients/families to understand motor vehicle sales and purchases.