Premium Services Host - Gold Coast, Australia - The Star Entertainment Group

The Star Entertainment Group

Verified Company

Gold Coast, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Star Gold Coast has an exciting opportunity to join our Premium Services team as a
Premium Services Host In this role you will deliver an outstanding service to our guests as they enter our VIP Gaming Rooms as well as completing room reservations, limousine transfers and air travel arrangements.

This fast-paced role is hands-on and requires a high-level of attention to detail to ensure a luxurious experience for our guests.

What are we looking for?

Extensive guest service experience in Front Office/Guest Services preferred
Good computer skills with knowledge of hotel checkin systems (Opera, Fidelio

- highly regarded)

A high level of proficiency with Microsoft Office (Word/Excel/Access)
The ability to speak a second language (highly regarded but not essential)
Outstanding presentation and communication skills
Flexibility to work across a rotating 24/7 roster
Sound knowledge of the local area and surrounds

What can we offer you?

Free meal on shift with a new menu every single day
Uniforms laundered and ready for you daily
30% staff discounts across our awardwinning venues at all 3 of our properties
Lifestyle and wellbeing discounts and benefits
Opportunity to work with elite professionals and assets
Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us
The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

Our Culture

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.