Ramp & Catering Manager - Adelaide, Australia - Regional Express

Regional Express

Verified Company

Adelaide, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

An excellent opportunity exists for a suitably qualified individual in the role of Ramp & Catering Manager at Adelaide Airport.

This is a full-time position that involves the direct oversight of Rex's team of Aircraft Support Officers and contracted ground handling agent.

This role leads and establishes priorities for the team to ensure ground employees meet or exceed Rex's objectives for safety and compliance, on-time performance, baggage handling, and customer satisfaction.

This position reports to the Ramp Operations Manager.

Position responsibilities

Oversight of Ramp and Catering activities in accordance with company policies and procedures
Ensure Ramp Standard Operating Procedures and Safety Protocols are adhered to at all times
Liaise with airport authorities and external stakeholders (including attending meetings on Rex's behalf)
Maintain close and effective business relationships and liaise with other company departments on operational matters
Develop, implement and control effective rosters and monitor daily staff utilization
Ensure serviceability and presentation of company equipment and facilities
Investigate safety reports and recommend safety measures for preventing further occurrences
Assist with mishandled, lost and damaged baggage
Ensuring compliance by staff with the company code of conduct and Safety Management System (SMS)
Review reports to ascertain data required for planning department operations
Ensure high levels of work safety and compliance with Work Health and Safety (WHS) legislation
Investigate all service failures including chargeable delays, baggage/freight mishandling
Provide support to the Ramp Operations Manager and ADL Airport Manager where required
Undertake payroll processing and other administrate functions
Demonstrate leadership, decision making and organizational skills
Lead, manage and develop team members including coaching, mentoring and performance feedback to achieve high levels of performance and service excellence
Other duties as reasonably requested by the National Airports Manager, Ramp Operations Manager and/or ADL Airport Manager

Selection Criteria

Minimum of 3 years Airline/Industry experience
Demonstrated experience in leading and managing people
Excellent organizational and leadership skills with attention to detail
Strong knowledge of ground handling operations and services
Ability to manage changing priorities and work under pressure
Must possess strong computer skills, including Word, Excel, Outlook
Excellent interpersonal skills, written and oral communication skills
Ability to manage changing priorities and work under pressure
Able to obtain an ASIC (Aviation Security Identification Card) and ADA (Authority to Drive Airside)

To apply:

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**_Regional Express is an equal opportunity employer_