Portfolio Change Management - Sydney, Australia - IAG New Zealand

IAG New Zealand

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

READY FOR ANYTHING
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equity and collaboration.

We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes.

We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

As the largest general insurance group in Australia and New Zealand, we own some of the region's most trusted brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI.

We are ready for anything.

Our Team
We're people powered by heart

We're a diverse culture connected by heart. You'll feel it, and you'll see it come to life in our work. It's the driving force behind why we do what we do.

Together, we're building on a performance culture, powered by care and commitment to our customers and community to change tomorrow.

We continue to have big plans for 2023 and as we work our way through our transformational journey our objective is to support our people and business to provide great customer experiences.

We're continuing to build on a modular, digitised insurance business.

With the ongoing growth our business is experiencing, we need only but the best talent to help us deliver on our business goals.

As such, we're on the hunt for a new Portfolio Change Management Specialist to join our Technology and Operations People Enablement team.

The Role

You are part of a technology products and services division, that creates market differentiation through deployment of resilient, innovative technology and contemporary methods, at scale.

For your role to make a difference, you will develop and execute successful change management and communication approaches to ensure all stakeholders are prepared and ready for the changes that will drive business outcomes.

As part of this role, you will support Digital Workplace changes (business as usual, project and Evergreen) with appropriate change management and communication across both projects and portfolios.

You will also have the opportunity to develop your

capabilities and skills so that they can be utilised more broadly within Technology & Operations and IAG.

Key Responsibilities

Plan and execute the Change Management, Communication and Training approaches related to business as usual, project or evergreen changes related to Digital Workplace products and services.
Develop relevant Organisational Change Management deliverables (Stakeholder Analysis and Mapping, Change Impact Assessment, Change Management Strategy and Plan including Communication Plan, Training Plan, Business Readiness Plan, Adoption Plan, Support Model).
Execute the OCM Strategy and Plan by developing and delivering relevant Communication, Training, Business Readiness or Adoption materials.
Deliver business engagement sessions and end user training.
Work collaboratively across the People Enablement team to coordinate execution of change strategies and planning including communications, training and stakeholder engagement.
Work with Product Owners and Product Managers to ensure ongoing adoption and embedment of technology tools and capability.
Leverage team capabilities across experience design, analytics, communications, training and business analysis to deliver insight led initiatives

Skills & Experience

Ability to drive endtoend behaviour change with employees through partnering with others and leveraging existing channels.
Strong interpersonal, verbal, and written communication skills
Effective influence, negotiation, and stakeholder engagement skills
The ability to communicate complex ideas to a nontechnical audience
Demonstrates a willingness to help people
Passionate about delivering business value with technology
Selfmotivated
Creative problem solver who can think beyond status quo
A team player, with community spirit, strong communications skills and a "can do" attitude. Works well in a collaborative team setting.

Qualifications

Tertiary qualification or equivalent experience in change management, business, management, human resources or related fields
A minimum 5 years' complex organisational change management experience, including program or portfolio change
Experience designing and executing change management and communication strategies, preferably related to Digital Workplace technologies
Preferred: certified in Change management methodology (PROSCI or other)

Ready for anything? Let's talk.
Start your career journey with us

Applications close on the 16 January 2023.
IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy 13% superannuation, up to 50% insurance discounts, flexible work and leave options, generous parent