Aps 3 Client Service Centre Officers - Canberra, Australia - face2face Recruitment

face2face Recruitment

Verified Company

Canberra, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Closing Date:5pm Thursday 23 March 2023

face2face reference:582247

Location:
Canberra, ACT

Hours:
full-time

Contract length:
Until 30 June Month Extension (Pending Approval)

Entry requirements:
Australian Citizen + National Police Check

Pay range:
$ p/h ex super

About the role:

This role provides consistent and accurate advice to industry in accordance with legislation and Procedures.

Duties

Provide Administrative support as required, ensuring procedures and processes are current and in line with regulations.

Required experience/skills

Demonstrated experience handling phone calls and working with KPIs

Desirable experience/skills

Ability to follow procedures and produce accurate and detailed documents in accordance with established procedures with a high attention to detail and/or demonstrated ability to learn new procedures quickly.
Experience in high volume contact/processing centre would be highly desirable.
Demonstrated experience performing administrative support in a service focused environment with complex service offerings and processes and/or similar experience working in client services.
Demonstrated experience in the use of web/databased business systems, Microsoft Office Suite, RMS/TRIM and/or similar client managements systems.

Hannah Hawkins

APS