Client Relations Manager - Brisbane, Australia - Recruitment Alternative
Description
Rewarding role with purpose - wellbeing:
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Competitive remuneration:
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Dynamic, challenging and fast paced
About the Role:
Exciting national wellbeing and mental health company, already established as one of the nation's premier innovative and ground-breaking solutions providers within the health industry and corporate Australia.
Working with some of Australia's largest and most well-known brands you will manage, build, support and maintain lasting relationships with key clients.
Working collaboratively with a passionate customer care team you will have a good ability to understand and analyse data to deliver effective customer insights.
This role will see you thrive on client satisfaction and play a vital role in the day-to-day growth of the organisation.
What's great about this role:
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Work from home (full time):
A supportive team, with a genuine culture of wellbeing, trust, purpose and fun:
Inclusive, progressive and diverse team culture
Duties:
- Client and stakeholder management, working with our corporate clients to provide exceptional support and services
- Contract management, includes understanding all individual client agreements, deliverables and obligations
- Ensure all client relations operational processes and systems are working effectively
- Delivery of accurate and timely data reporting
- Provide insight and leads into revenue opportunities
- Establish rapport with clients through regular engagement, effective communication strategies
- Write engaging proposals to present to new clients
- Influencing and contributing to the company's digital marketing strategy
Skills and Experience:
- Tertiary qualifications in business/commerce or equivalent workforce experience
- Five years' experience in similar roles such as Client Services, Account Executive, Business Development/Relationship Manager
- Demonstrated effective leadership and management experience
- Strong verbal and written communication and presentation skills across all levels of an organisation
- Experience in a health setting or corporate mental health & wellbeing industry highly desirable
- Proven experience in data analysis and financial reporting
How to apply
**Job ID: TB11569/01
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