Administration Officer - South Brisbane, Australia - Mater Group

Mater Group

Verified Company

South Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job no: 498733

Work type:
Casual

Location:
South Brisbane

Categories:
Administration

About the role
The Mater Hospital Brisbane has an opportunity available for an experienced
Administration Officer to join
the Teleservices team. This is a casual position working across a 24/7 Monday-Sunday roster.

The purpose of this position is to provide an efficient and effective and professional service for customers, patients and staff of the Mater Health Services through the Teleservices Centre and Reception in keeping with the Mater Philosophy.

Salary range:
$ $31.54 (MCA2) + super + salary packaging

What you'll be doing
In this position you will be responsible for the following:

Managing a high volume of calls and inquiries for Mater Health Services and resolve or redirect to the appropriate department / staff member / extension in a polite and professional manner
Action all emergency codes as required and in accordance with hospital procedures.
Develop and maintain good knowledge of Mater Services, locations, personnel and information necessary to deal with inquiries customary to a forefront position
Monitor alarm systems including fire, medical gasses and security as required
Carry out administrative duties as required
Develop and maintain a good knowledge of rosters and term allocations and be able to utilise them as necessary
Participate in quality improvement activities including the development and maintenance of procedures relevant to the area and education and training activities
Contribute to and maintain an efficient, productive and positive workplace and communicate and cooperate with fellow workers to promote teamwork within the department
Attend/participate in regular, both singular and work team meetings to review current work practices and participate in appropriate developmental courses

About you

Demonstrated at experience in a similar position on a switchboard (hospital or health setting highly advantageous)
To be available to work across
a 24/7 roster including overnights, weekends and public holidays in accordance with the roster
Proficient computer and typing skills and ability to utilise multiple computer systems
A commitment to excellent service and accuracy
Mature, well presented, responsible and approachable
Ability to work both independently and cooperatively as a team member
A demonstrated commitment to the Mater Mission and values

Why join us?

Mater is Queensland's largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that's because we employ exceptional people.
#MAKEYOURMATERMOVE

Via salary packaging arrangements, allocate some living expenses directly from your pretaxable income and ultimately increase your takehome pay
Access to package meal and entertainment expenses via salary packaging
Access to leading education and professional development via Mater Education
Access to our Employee Assistance Program and onsite pastoral care teams
Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
Access to onsite, discounted parking
Discounted food and beverage at various campus cafés and coffee venues

It is now a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.

Advertised: 13 Jul 2023 E. Australia Standard Time

Applications close: 30 Jul 2023 E. Australia Standard Time