Fraud Analyst - Melbourne, Australia - Macquarie Group Limited

Macquarie Group Limited

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Take on a new challenge within our Fraud Support team who are passionate about reviewing, analysing and verifying transactions with a key focus on fraud prevention and detection.

You will make a difference in creating positive customer experiences and protecting customers from fraud risk.
The salary range will be between $70,000 to $90,000 + superannuation.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability.

You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role you will play?
As a member of our Fraud Support Team, you will be responsible for protecting client funds across our Banking and Financial Services products and providing a seamless client experience

This includes:

Analysing and investigating fraudulent financial transactions reported by clients as disputed transactions
Monitoring and assessing flagged realtime transactions and developing and implementing corrective actions to address any issues that arise from flagged transactions
Placing restrictions on accounts if funds within the account are flagged to be fraudulent and liaising with the Fraud Data Analytics department
Providing recommendations to combat newly identified fraud trends and organising and maintaining databases of fraudulent transactions and losses associated with card fraud
Constructing a monthly report summarising fraud activity for consultation by Senior Leadership and collaborating with other departments to advise on findings to minimise fraud across the business.

What you offer

Clientcentric and committed to delivering exceptional customer outcomes to protect client funds
Naturally inquisitive with highly developed problem solving and decisionmaking skills
Ability to work towards tight deadlines with strong attention to detail
Understanding of various Banking and Financial Services products.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
About Banking and Financial ServicesBanking and Financial Services is our technologydriven retail bank. You will be part of a team that supports clients to achieve their full potential whether that's buying a home, growing a business, purchasing a car or investing to manage wealth.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:
Hybrid and flexible working arrangements
One wellbeing leave day per year and up to five additional days leave based on length of service
Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
Paid volunteer leave and donation matching
Range of benefits to support your physical, psychological and financial wellbeing
Access to a wide range of learning and development opportunities
Our commitment to diversity, equity and inclusion
If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.