Club Concierge - Perth, Australia - Marriott International, Inc

Marriott International, Inc

Verified Company

Perth, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job Number

Job Category Rooms & Guest Services Operations

Location The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP

Schedule Part-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Club Concierge

Beautiful location on the Elizabeth Quay waterfront
5 minutes walk from Elizabeth Quay station and close to public transport
Free Employee Duty Meals
Free breakfast cereal, coffee and tea throughout the day
Discounts on hotel rooms and food and beverage with Marriott Internationally
Discounts on retail venues around the location
Marriott Life with the Works
Paid Birthday Leave, Sabbatical Leave, and Paid Parental Leave
Recognition and wellbeing programs
Training and Career Development opportunities within an international brand
Laundry Benefit
Employee activities and celebrations throughout the year

About the Company

Owned by multinational developer, Far East Consortium, The Ritz-Carlton, Perth is a prominent anchor point within Perth's Elizabeth Quay development.

Sitting just 30 metres from the waterfront, the 205-room hotel occupies a 28-storey tower, which also includes a selection of impressive residential apartments.

The Ritz-Carlton, Perth, together with The Towers at Elizabeth Quay, an upscale residential development located beside the hotel, sits atop exclusive retail space, fine-dining experiences, and waterfront access.

The Ritz-Carlton, Perth also offers guests world-class amenities, including four distinctive restaurants and bars.

The hotel is also ideally positioned to accommodate conference and meeting space demand in the city with 2,000 square metres of conference space, including a spacious 572 square metres ballroom fitted with the latest AV technology.

Other facilities at the hotel include a Fitness Centre, which offers a gym, spa, and outdoor infinity swimming pool, while an open-roof courtyard with tropical, landscaped gardens creates a resort feel in a bustling city.

About the Role

Duties
Monitor club lounge for seating availability, service, safety, and wellbeing of guests. Maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare and serve hot, cold, and/or alcoholic beverages. Stock ice, glassware, and supplies. Anticipate and communicate replenishment needs promptly. Wash dishes and serving utensils as needed. Complete opening and closing duties. Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Document pertinent information in department logbook. Forecast additional meal requirements and communicate special requests to the kitchen.

Report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift.

Perform other reasonable job duties as requested by Supervisors.

Skills & Experience

Responsible Service of Alcohol from Nationally Accredited Training provider (RSA)
I'm Alert Food Safety Certification (from City of Perth)
Comprehensive knowledge of local area
Passion for customer service
Unrestricted working rights for Australia
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

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