Account Manager - Sydney, Australia - Vimeo
Description
Account Manager (APAC)
Location:
Sydney OR Singapore
Vimeo is looking for an experienced Account Manager to build and manage relationships with key clients.
In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing enterprise accounts within our Vimeo OTT and Vimeo Enterprise products.
Furthermore, you will identify and land key opportunities for your book of business. We value intelligence and ambition, and are looking for someone who consistently strives for their bestWhat you'll do:
- Oversee accounts for Vimeo's key enterprise clients
- Understand and anticipate clients' business needs to drive the success of key accounts
- Negotiate contract renewals and expansion opportunities as well as strengthen client relationships with ongoing communication and new solutions
- Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives, and run inperson Quarterly Business Reviews with key accounts
- Communicate with and present to Clevel executives, confidently conveying Vimeo's value proposition
- Assist in collecting client feedback, defining processes, and identifying standard methodologies
Skills and knowledge you should possess:
- 3+ years of experience in a customer-facing role within the SaaS industry
- 1+ years of Online Video Platform (OVP) experience, or knowledge of online video, OTT, video advertising or other video technology
- Strong experience retaining and expanding accounts
- Ability to multitask across multiple projects and internal partners
About Us:
Vimeo is headquartered in New York City with offices around the world.
At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community.
We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.
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